Best Sellers!
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Directions
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About Us
Information
FAQ
STORE INFORMATION:
What are your hours?
- We are open Monday-Friday 10am-6pm and Saturdays 10am-4pm.
What is your return policy?
- We accept unworn items with tags still attached and a receipt within 14 days of purchase for an exchange or store credit.
Where are you located?
- We are located in Thibodaux, LA at 142 Laura Drive, Ste B. We are in the shopping center on the right side of Big Mike's!
PAYMENTS:
Can I pay over the phone?
- Absolutely - give us a call anytime to make a purchase over the phone!
INVENTORY:
How Does the Sizing work?
- We are proud to carry a variety of different brands, and therefore our brands have variation among sizes
If you need any further assistance with our products, our Customer Service team is available to offer advice and provide additional measurements for you at ourdearboutique@gmail.com
What if the item I want is no longer available?
- If you missed out you can always write to us at ourdearboutique@gmail.com. There is always the possibility that we may get the product you’re interested in back in stock. The best way to stay up to date on product deliveries and new arrivals is to sign up for our email newsletter and to follow us on Facebook and Instagram!
ORDERS AND SHIPPING:
How do I place an order for "In-store pickup"?
- Select "Pickup in store" as your Delivery option! You will receive a notification via email when your item is packaged and ready to go!
How can I change my order?
- We are unable to make changes on any orders that have already been shipped. Customers are responsible for any change of address, package intercept fees or loss of goods if an incorrect or non-secure address has been entered at checkout. If an order change, cancellation, or delivery signature is requested please contact us within 24 hours of placing your order via phone.
What is your shipping and handling policy?
- We do our best to pull, pack and ship orders within 2-3 business days of placement. This is not including holidays - so please bare with us. *Please note that we do not ship to multiple addresses per order and that our shipping timelines may vary during high volume periods.
RETURNS AND EXCHANGES:
What is your return policy?
- All in-store and online purchases (except for final sale items) are eligible for an exchange or store credit within 14 days of the purchase date. All discount sale items are FINAL SALE and are not eligible for exchange. All returns and exchanges must be free from wear, stains, odor, or any other condition that would prevent the item from being sold as new. Products must be returned in original packaging and we cannot accept shoes sent back in damaged or taped boxes. Any items that are not in sellable condition will be returned to sender or refused without a refund.